Wow. A soon as I saw this new commercial I started wondering if Steve Jobs is reading my blog. This ad is all about marketing and makes the point that Microsoft is spending too much money to advertise Vista and not enough to fix its bugs. Maybe that is true, but the pot is calling the kettle black.
Remember Think different? That was an advertising campaign with the sole purpose of getting people to forget Apple’s poor products and cleanse their palette. Apple was dying yet it spent enormous money to set the foundation for the iMac launch. Steve Jobs knows the value of good marketing. He’s even arguing (see the previous post) that good marketing – this Mac vs PC campaign as an example – is part of the reason for Apple’s success. Yet why point fingers at Microsoft when they try the same?
Here is the reason. Marketing is more important then ever for selling technology products that consumers use. The product can have flaws (show me an Apple product that doesn’t) but the marketing can often make people forgive them. And in our Web 2.0 world, good marketing is all about good buzz. Apple has it. Steve wants to keep Microsoft from getting it. Poking fun at Microsoft’s poor advertising is one way to do that. Give folks who don’t know what type of computer they may buy someday some reason NOT to buy Vista. That fear/uncertainty/doubt opens the door to Apple.
But Apple has to be the happy alternative. They can’t get too negative with their advertising. They have to make people like them. The PC is a guy you like to hate. The Mac guy has to be the one you like to love.
Update: Apple now directly attacks Microsoft’s marketing department for Vista’s big, expensive campaign. I was smiling while watching it, but that was probably because you never hear the word marketing in a television commercial 😉 Watch the video.
Steve,
“The PC is a guy you like to hate.”
No one loves a hater and Mac is a great guy, hoping to gently show his good friend, PC, the light.
PCs, viewing the ad, all know Mac will lovingly and attentively care for them when they switch.
PCs think, “It’s great to have a friend as loyal and caring as Mac, even though my PC foibles show now and then.”
(When they do the history of this campaign, we’ll find out that it’s all based on the friendship shown in the ‘Frog and Toad’ children’s book series. Read a Frog and Toad book and you’ll laugh in recognition.)
This is the first time I’ve seen this ad. I don’t think is the direction Apple should go. They’ve always pointed to their strengths and let the PC look inferior by comparison. This ad does nothing to show an Apple strength just a MS weakness. I think this type of advertising only appeals to the converted and will offend PC users. Just look at the current Presidential campaign advertising to see this kind of stuff.
Now, if APple had shown how much money it puts into development vs MS then that would show an Apple strength.
Stay away from the attack ads and focus on benefits. Apple has the momentum but things can change – and they always do!
This ad is a waste of time. It shows that Apple has run out of ideas if they’re willing to spend millions on an ad that only bashes and shows nothing about why I should buy apple but rather why I shouldnt buy a PC.
Steve,
Hope all is well. Problem is that everyone I talk to is now feeling sorry for the PC guy and the Mac guy is seen as a bully. There’s a backlash here that is probably more pronounced in the heart of America between the coasts. The “I’m a PC” ads seemed to enforce this for many people I’ve spoken with. Just my two cents. We still have to do lunch BTW.
Scott
Personally I love these ads. I don’t think of mac guy as a bully at all. People are odd and they interpret things differently. This reminds me of a huge marketing problem that chevy caused itself with the nova. (nova in spanish means “it doesn’t go”) Lets wait and see how people interpret this.
I’m surprised you haven’t commented on the video with Jonathan Ive. That was the real marketing story. As usual, Apple is ten steps ahead of everyone else. In a year or two, people will get it and start to talk about it.
I love this mac classic campaign but…. this is terrible, this ad just can make feel happy to apple fanboys, but they are clearly not the public that microsoft is pointing to with their campaign “I’m a PC”. So ¿what does apple want with this campaign? ¿have they even thinked about it? or ¿did they just make a quick ad with no argues but internal microsoft issues that nobody cares to face microsoft’s first good ad campaign?
I’m really disappointed about “get a mac”.
I am pretty sure Steve Jobs isn’t reading your blog.
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